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โ† All troubleshooting

Paid Apps Agreement signed, banking + tax done โ€” but status still not "Active" and IAPs stuck at "Missing Metadata"

๐Ÿ“œ Agreements, Tax & Banking๐Ÿ’ฐ In-App Purchases & Subscriptions

Cause

Agreement status is cached and propagates slowly: after signing and completing banking/tax, App Store Connect can take about an hour (occasionally up to a day) to flip the agreement to Active โ€” and your session may keep showing stale state until you re-authenticate. Separately, banking details trigger a verification step of their own, and any one missing piece (tax form question, contact info, bank verification) silently holds the whole agreement at Processing.

Fix

  1. Wait ~1 hour, then log out of App Store Connect and back in โ€” stale sessions are the #1 reason it 'looks' stuck.
  2. Open Business (or Agreements, Tax, and Banking) and check each column: Agreement signed โœ“, Bank Account Active (not 'Pending Verification'), Tax Forms complete โœ“. Fix whichever isn't green.
  3. Make sure the Account Holder signed the agreement โ€” Admins can view it but only the Account Holder can accept it.
  4. IAP products created before the agreement was Active may need a nudge: edit and re-save them so they leave Missing Metadata.
  5. Still stuck after 24h with everything showing complete? Contact App Store Connect support via the ? menu โ€” occasionally a tax form needs manual re-submission.