If rejected: work the Resolution Center
1hA rejection is a conversation, not a verdict:
- Read the message in
App Store Connect โ your app โ App Review(Resolution Center) carefully โ it cites the guideline (e.g. 2.1, 4.8) and usually includes screenshots or a crash log. - Misunderstanding? Reply in Resolution Center explaining โ you can clarify or point to where the feature lives without re-uploading; reviewers re-check on the same build. Polite, specific replies regularly flip rejections.
- Real issue? Fix it โ bump the build number โ upload โ resubmit. Mention what changed in the reply/notes; re-reviews after rejection are usually faster than the first pass.
- Metadata-only issues (screenshots, description) can be fixed in App Store Connect and resubmitted without a new binary.
- Disagree on policy? Appeal to the App Review Board (link in the rejection). Use sparingly, with arguments grounded in the guideline text.
- Critical timing? Request an expedited review โ granted sparingly, for crashes or genuine emergencies.